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Seasonal Housekeeping Coordinator - Carolinian Beach Resort by W
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674676

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Wyndham Destinations

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  7 Views, 0 Applications  
Seasonal Housekeeping Coordinator - Carolinian Beach Resort by W

The Housekeeping Coordinator is responsible for assisting the Housekeeping Supervisor/Manager in daily operation of the Housekeeping Department.

This position includes coordination of training, work assignments, unit file maintenance, quality assurance inspections, outside vendor coordination, and general office functions ensuring the department achieves the highest level of service delivery in the most efficient and effective manner possible, while maintaining the company's expected high quality standards and Count On Me philosophy.


1. Train Quality Assurance Inspectors and Housekeepers in cleaning procedures, as well as company policies and procedures.

2. Ensure housekeeping operations are carried out within the system and procedures required by the company.

3. Assist Housekeeping Supervisor with opening and closing procedures, including assignment of units to housekeepers, preparing daily clean sheets, and piecework totaling at the end of the day.

4. Keep inventory of supplies and chemicals.

5. Enter work orders as requested by owners/guests.

6. Assign work to cleaners, inspectors, linen attendants and drivers as needed.

7. Follows up on work orders and guest requests to ensure timely completion and guest satisfaction.

8. Maintain up-to-date owners' files on each unit, recording, type of clean and date, arrival inspection checks, and cleaning/work order charges.

9. Perform quality assurance inspections such as inspecting arrival/departures, deep cleans, and light cleans; supervise key control; secure linen room, storage rooms and laundry area.

10. Maintain office spreadsheets and other documents as assigned by Housekeeping Supervisor or Manager.

11. Coordinate all carpet cleans with outside contractor

**Weekends are required**

**Minimum Requirements and Qualifications**

**a) Education**

+ High School diploma or equivalent required

**b) Experience**

+ Professional cleaning and inspection experience strongly preferred

**c)** **Knowledge and skills**

+ Excellent communication and organizational skills with the ability to work under pressure

+ Have proven strong leadership ability

+ Demonstrate the highest level of customer service to current guests in order to maintain a positive brand image and company reputation

+ Ability to ensure administrative functions and duties are assigned and completed according to WVR standards

+ Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Vacation Rentals values

+ Professional appearance and excellent communication skills in dealing with guests and associates

+ Ability to keep sensitive information confidential

+ Maintain complete knowledge of all housekeeping services, features and hours of operation

+ Demonstrate analytical ability to grasp numbers and understand their impact

**d)** **Technical Skills**

+ Proficient in Word, Excel, Outlook

+ Strong data entry skills

**e)** **Job experience**

+ Three years of related administrative work experience preferred

+ One year of supervisory experience preferred

+ One year housekeeping experience required

_Unless there is a legal requirement, experience will be accepted for the education requirement._

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